Shell is a global group of energy and petrochemical companies that aims to meet the world’s growing need for more and cleaner energy solutions in ways that are economically, environmentally and socially responsible.

Our operations are divided into our businesses: Upstream, Integrated Gas and Renewables and Energy Solutions (formerly New Energies), and Downstream. Our Projects & Technology organisation manages the delivery of Shell’s major projects and drives our research and innovation.

Our operations are divided into our businesses: Upstream, Integrated Gas and Renewables and Energy Solutions (formerly New Energies), and Downstream. Our Projects & Technology organisation manages the delivery of Shell’s major projects and drives our research and innovation.

Our Upstream organisation manages the exploration for and extraction of crude oil, natural gas and natural gas liquids. It also markets and transports oil and gas, and operates the infrastructure necessary to deliver them to market. Our Integrated Gas organisation manages our liquefied natural gas (LNG) activities and the production of gas-to-liquids (GTL) fuels and other products. It includes natural gas exploration and extraction, and the operation of the upstream and midstream infrastructure necessary to deliver gas to market. It markets and trades natural gas, LNG, crude oil, electricity, carbon-emission rights and also markets and sells LNG as a fuel for heavy-duty vehicles and marine vessels.

Renewables and Energy Solutions is the part of Shell focused on finding commercial ways to meet the evolving energy needs of our customers. These solutions include hydrogen, power from renewable and low-carbon sources such as wind, solar and natural gas and decarbonisation options including nature-based solutions and carbon capture and storage. This part of Shell also develops new business models such as clean power-as-a-service, which addresses how digital technology can better help customers with their energy needs. Our Downstream organisation serves around 32 million customers at more than 46,000 retail sites every day. It manages different Chemicals and Products activities as part of an integrated value chain that trades and refines crude oil and other feedstocks into a range of products which are moved and marketed around the world for domestic, industrial and transport use. The products we offer customers include conventional fuels for road, aviation and shipping; low-carbon fuels such as biofuels, renewable natural gas (RNG), hydrogen and electric-vehicle charging. We also produce and sell lubricants, bitumen, sulphur and petrochemicals worldwide.

Our Projects & Technology organisation manages the delivery of our major projects and drives research and innovation to develop new technology solutions. It provides technical services and technology capability for our Integrated Gas, Upstream and Downstream activities. It is also responsible for providing functional leadership across Shell in the areas of safety and environment, contracting and procurement, wells activities and greenhouse gas management.. Our strategy

Powering Progress sets out our strategy to accelerate the transition of our business to net-zero emissions. It is designed to deliver value for our shareholders, for our customers and for wider society. Powering Progress serves four main goals: generating shareholder value, achieving net-zero emissions, powering lives and respecting nature.

All four goals are critical to our future. Together, they integrate sustainability with our business strategy.

We are transforming our company across our three business pillars of Growth, Transition and Upstream. Our Growth pillar includes our service stations, traditional and low-carbon fuels, integrated power, hydrogen, charging for electric vehicles, nature-based solutions, and carbon capture and storage. It focuses on working with our customers to accelerate the transition to net-zero emissions.

Our Transition pillar comprises our Integrated Gas, and our Chemicals and Products businesses, and produces sustainable cash flow. Our Upstream pillar delivers the cash and returns needed to fund our shareholder distributions and the transformation of our company, by providing vital supplies of oil and natural gas.

Powering Progress is underpinned by our core values of honesty, integrity and respect for people, and our focus on safety. These include our commitment to doing business in an ethical and transparent way.

Shell is changing to be more focused, more resilient and more competitive – not just for the energy system of today, but for the energy system of the future.

Our Mission

Our Values

At Shell, we share a set of core values – honesty, integrity and respect for people – which underpin all the work we do. The Shell General Business Principles, Code of Conduct and Ethics and Compliance Manual help everyone at Shell act in line with these values and comply with relevant laws and regulations.

Learn more
Respect

Our people have the opportunity to progress irrespective of gender, ethnicity, or other differences.

Learn more
Honesty

Staff and Business Partners are encouraged to Speak Up and celebrate those who do the right thing.

Learn more
Integrity

By committing to our policies and rules, we empower our Staff and Business Partners to say “No”.

Learn more
How we conduct our business

The Shell General Business Principles are central to how we conduct our business and living by them is crucial to our continued success. We are judged by how we act and how we live up to our core values of honesty, integrity and respect for people. Our Business Principles are based on these. They promote trust, openness, teamwork and professionalism, as well as pride in what we do and how we conduct business.

Learn more
What we expect of our people

Our Code of Conduct supports every employee, contract staff and contractor who works for or on behalf of Shell. It sets out expected behaviours of our employees and how they relate to our Business Principles and Core Values.

Learn more